Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10879
VM0010879Silvermember10879@example.test · +601110010879 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
2,317
Current loyalty balance
Lifetime Spend
RM 2,897
Across 36 visits
Total Visits
36
Since 2025-01-13
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 17
Outlet purchase
2026-09-23 · Member activity · RM 54.00
App session
2026-09-11 · OPLUMO Outlet 17
Points credited
2026-08-30 · Member activity · RM 61.20
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 17
Outlet purchase
2026-08-06 · Member activity · RM 68.40
Points credited
2026-07-25 · OPLUMO Outlet 17
Outlet purchase
2026-07-13 · Member activity · RM 75.60