Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10874
VM0010874Membermember10874@example.test · +601110010874 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
439
Current loyalty balance
Lifetime Spend
RM 549
Across 3 visits
Total Visits
3
Since 2026-04-24
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
439 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 12
Outlet purchase
2026-05-18 · Member activity · RM 126.00
App session
2026-05-06 · OPLUMO Outlet 12
Points credited
2026-04-24 · Member activity · RM 142.80
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 12
Outlet purchase
2026-03-31 · Member activity · RM 159.60
Points credited
2026-03-19 · OPLUMO Outlet 12
Outlet purchase
2026-03-07 · Member activity · RM 176.40