Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10870
VM0010870Goldmember10870@example.test · +601110010870 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
4,530
Current loyalty balance
Lifetime Spend
RM 5,664
Across 40 visits
Total Visits
40
Since 2024-06-02
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,530 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 8
Outlet purchase
2026-04-23 · Member activity · RM 102.00
App session
2026-04-11 · OPLUMO Outlet 8
Points credited
2026-03-30 · Member activity · RM 115.60
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 8
Outlet purchase
2026-03-06 · Member activity · RM 129.20
Points credited
2026-02-22 · OPLUMO Outlet 8
Outlet purchase
2026-02-10 · Member activity · RM 142.80