Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01087
VM0001087Goldmember1087@example.test · +601110001087 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted In
Points Balance
4,328
Current loyalty balance
Lifetime Spend
RM 5,411
Across 43 visits
Total Visits
43
Since 2024-08-23
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 17
Outlet purchase
2026-09-06 · Member activity · RM 89.25
App session
2026-08-25 · OPLUMO Outlet 17
Points credited
2026-08-13 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 17
Outlet purchase
2026-07-20 · Member activity · RM 113.05
Points credited
2026-07-08 · OPLUMO Outlet 17
Outlet purchase
2026-06-26 · Member activity · RM 124.95