Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10867
VM0010867Membermember10867@example.test · +601110010867 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
126
Current loyalty balance
Lifetime Spend
RM 158
Across 4 visits
Total Visits
4
Since 2026-04-24
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
126 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 5
Outlet purchase
2026-06-05 · Member activity · RM 36.75
App session
2026-05-24 · OPLUMO Outlet 5
Points credited
2026-05-12 · Member activity · RM 41.65
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 5
Outlet purchase
2026-04-18 · Member activity · RM 46.55
Points credited
2026-04-06 · OPLUMO Outlet 5
Outlet purchase
2026-03-25 · Member activity · RM 51.45