Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10857
VM0010857Silvermember10857@example.test · +601110010857 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,014
Current loyalty balance
Lifetime Spend
RM 1,269
Across 30 visits
Total Visits
30
Since 2025-03-12
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
54d
2026-08-16
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,014 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 12
Outlet purchase
2026-08-04 · Member activity · RM 27.75
App session
2026-07-23 · OPLUMO Outlet 12
Points credited
2026-07-11 · Member activity · RM 31.45
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 12
Outlet purchase
2026-06-17 · Member activity · RM 35.15
Points credited
2026-06-05 · OPLUMO Outlet 12
Outlet purchase
2026-05-24 · Member activity · RM 38.85