Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01085
VM0001085Silvermember1085@example.test · +601110001085 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,631
Current loyalty balance
Lifetime Spend
RM 2,040
Across 23 visits
Total Visits
23
Since 2025-08-08
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,631 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 15
Outlet purchase
2026-08-27 · Member activity · RM 69.75
App session
2026-08-15 · OPLUMO Outlet 15
Points credited
2026-08-03 · Member activity · RM 79.05
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 15
Outlet purchase
2026-07-10 · Member activity · RM 88.35
Points credited
2026-06-28 · OPLUMO Outlet 15
Outlet purchase
2026-06-16 · Member activity · RM 97.65