Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10845
VM0010845Silvermember10845@example.test · +601110010845 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,283
Current loyalty balance
Lifetime Spend
RM 1,604
Across 17 visits
Total Visits
17
Since 2025-11-27
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,283 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 17
Outlet purchase
2026-08-30 · Member activity · RM 90.00
App session
2026-08-18 · OPLUMO Outlet 17
Points credited
2026-08-06 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 17
Outlet purchase
2026-07-13 · Member activity · RM 114.00
Points credited
2026-07-01 · OPLUMO Outlet 17
Outlet purchase
2026-06-19 · Member activity · RM 126.00