Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10836
VM0010836Membermember10836@example.test · +601110010836 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
446
Current loyalty balance
Lifetime Spend
RM 559
Across 4 visits
Total Visits
4
Since 2026-04-15
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
446 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 8
Outlet purchase
2026-05-27 · Member activity · RM 102.75
App session
2026-05-15 · OPLUMO Outlet 8
Points credited
2026-05-03 · Member activity · RM 116.45
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 8
Outlet purchase
2026-04-09 · Member activity · RM 130.15
Points credited
2026-03-28 · OPLUMO Outlet 8
Outlet purchase
2026-03-16 · Member activity · RM 143.85