Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10834
VM0010834Goldmember10834@example.test · +601110010834 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,463
Current loyalty balance
Lifetime Spend
RM 3,080
Across 36 visits
Total Visits
36
Since 2025-01-04
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,463 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 6
Outlet purchase
2026-09-14 · Member activity · RM 60.75
App session
2026-09-02 · OPLUMO Outlet 6
Points credited
2026-08-21 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 6
Outlet purchase
2026-07-28 · Member activity · RM 76.95
Points credited
2026-07-16 · OPLUMO Outlet 6
Outlet purchase
2026-07-04 · Member activity · RM 85.05