Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10829
VM0010829Silvermember10829@example.test · +601110010829 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,723
Current loyalty balance
Lifetime Spend
RM 2,155
Across 38 visits
Total Visits
38
Since 2024-07-21
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,723 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 1
Outlet purchase
2026-05-06 · Member activity · RM 48.00
App session
2026-04-24 · OPLUMO Outlet 1
Points credited
2026-04-12 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 1
Outlet purchase
2026-03-19 · Member activity · RM 60.80
Points credited
2026-03-07 · OPLUMO Outlet 1
Outlet purchase
2026-02-23 · Member activity · RM 67.20