Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10817
VM0010817Platinummember10817@example.test · +601110010817 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
5,102
Current loyalty balance
Lifetime Spend
RM 6,379
Across 42 visits
Total Visits
42
Since 2024-09-11
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,102 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 6
Outlet purchase
2026-09-07 · Member activity · RM 103.50
App session
2026-08-26 · OPLUMO Outlet 6
Points credited
2026-08-14 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 6
Outlet purchase
2026-07-21 · Member activity · RM 131.10
Points credited
2026-07-09 · OPLUMO Outlet 6
Outlet purchase
2026-06-27 · Member activity · RM 144.90