Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 10811
VM0010811Membermember10811@example.test · +601110010811 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
807
Current loyalty balance
Lifetime Spend
RM 1,009
Across 27 visits
Total Visits
27
Since 2025-05-21
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
807 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 17
Outlet purchase
2026-08-20 · Member activity · RM 30.75
App session
2026-08-08 · OPLUMO Outlet 17
Points credited
2026-07-27 · Member activity · RM 34.85
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 17
Outlet purchase
2026-07-03 · Member activity · RM 38.95
Points credited
2026-06-21 · OPLUMO Outlet 17
Outlet purchase
2026-06-09 · Member activity · RM 43.05