Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01081
VM0001081Silvermember1081@example.test · +601110001081 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
1,416
Current loyalty balance
Lifetime Spend
RM 1,771
Across 33 visits
Total Visits
33
Since 2025-02-07
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,416 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 11
Outlet purchase
2026-08-25 · Member activity · RM 32.25
App session
2026-08-13 · OPLUMO Outlet 11
Points credited
2026-08-01 · Member activity · RM 36.55
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 11
Outlet purchase
2026-07-08 · Member activity · RM 40.85
Points credited
2026-06-26 · OPLUMO Outlet 11
Outlet purchase
2026-06-14 · Member activity · RM 45.15