Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10804
VM0010804Membermember10804@example.test · +601110010804 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
136
Current loyalty balance
Lifetime Spend
RM 171
Across 4 visits
Total Visits
4
Since 2026-02-24
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
136 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 10
Outlet purchase
2026-04-07 · Member activity · RM 29.25
App session
2026-03-26 · OPLUMO Outlet 10
Points credited
2026-03-14 · Member activity · RM 33.15
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 10
Outlet purchase
2026-02-18 · Member activity · RM 37.05
Points credited
2026-02-06 · OPLUMO Outlet 10
Outlet purchase
2026-01-25 · Member activity · RM 40.95