Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10803
VM0010803Silvermember10803@example.test · +601110010803 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
2,301
Current loyalty balance
Lifetime Spend
RM 2,877
Across 33 visits
Total Visits
33
Since 2025-02-25
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,301 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 9
Outlet purchase
2026-09-12 · Member activity · RM 78.00
App session
2026-08-31 · OPLUMO Outlet 9
Points credited
2026-08-19 · Member activity · RM 88.40
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 9
Outlet purchase
2026-07-26 · Member activity · RM 98.80
Points credited
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 109.20