Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01080
VM0001080Goldmember1080@example.test · +601110001080 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
2,430
Current loyalty balance
Lifetime Spend
RM 3,038
Across 37 visits
Total Visits
37
Since 2024-07-16
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,430 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 10
Outlet purchase
2026-04-13 · Member activity · RM 71.25
App session
2026-04-01 · OPLUMO Outlet 10
Points credited
2026-03-20 · Member activity · RM 80.75
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 10
Outlet purchase
2026-02-24 · Member activity · RM 90.25
Points credited
2026-02-12 · OPLUMO Outlet 10
Outlet purchase
2026-01-31 · Member activity · RM 99.75