Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00108
VM0000108Membermember108@example.test · +601110000108 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
259
Current loyalty balance
Lifetime Spend
RM 324
Across 2 visits
Total Visits
2
Since 2026-04-21
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
259 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 7
Outlet purchase
2026-04-27 · Member activity · RM 117.00
App session
2026-04-15 · OPLUMO Outlet 7
Points credited
2026-04-03 · Member activity · RM 132.60
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 7
Outlet purchase
2026-03-10 · Member activity · RM 148.20
Points credited
2026-02-26 · OPLUMO Outlet 7
Outlet purchase
2026-02-14 · Member activity · RM 163.80