Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10798
VM0010798Goldmember10798@example.test · +601110010798 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
3,329
Current loyalty balance
Lifetime Spend
RM 4,162
Across 28 visits
Total Visits
28
Since 2025-02-18
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,329 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 99.00
App session
2026-05-26 · OPLUMO Outlet 4
Points credited
2026-05-14 · Member activity · RM 112.20
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 4
Outlet purchase
2026-04-20 · Member activity · RM 125.40
Points credited
2026-04-08 · OPLUMO Outlet 4
Outlet purchase
2026-03-27 · Member activity · RM 138.60