Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10794
VM0010794Silvermember10794@example.test · +601110010794 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,989
Current loyalty balance
Lifetime Spend
RM 2,487
Across 40 visits
Total Visits
40
Since 2024-08-03
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,989 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 17
Outlet purchase
2026-06-24 · Member activity · RM 46.50
App session
2026-06-12 · OPLUMO Outlet 17
Points credited
2026-05-31 · Member activity · RM 52.70
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 17
Outlet purchase
2026-05-07 · Member activity · RM 58.90
Points credited
2026-04-25 · OPLUMO Outlet 17
Outlet purchase
2026-04-13 · Member activity · RM 65.10