Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10793
VM0010793Membermember10793@example.test · +601110010793 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted Out
Points Balance
503
Current loyalty balance
Lifetime Spend
RM 629
Across 22 visits
Total Visits
22
Since 2025-05-25
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
503 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 16
Outlet purchase
2026-05-26 · Member activity · RM 27.00
App session
2026-05-14 · OPLUMO Outlet 16
Points credited
2026-05-02 · Member activity · RM 30.60
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 16
Outlet purchase
2026-04-08 · Member activity · RM 34.20
Points credited
2026-03-27 · OPLUMO Outlet 16
Outlet purchase
2026-03-15 · Member activity · RM 37.80