Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10785
VM0010785Silvermember10785@example.test · +601110010785 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,098
Current loyalty balance
Lifetime Spend
RM 1,373
Across 31 visits
Total Visits
31
Since 2024-11-13
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
155d
2026-05-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,098 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 8
Outlet purchase
2026-04-25 · Member activity · RM 36.00
App session
2026-04-13 · OPLUMO Outlet 8
Points credited
2026-04-01 · Member activity · RM 40.80
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 8
Outlet purchase
2026-03-08 · Member activity · RM 45.60
Points credited
2026-02-24 · OPLUMO Outlet 8
Outlet purchase
2026-02-12 · Member activity · RM 50.40