Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01078
VM0001078Membermember1078@example.test · +601110001078 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
947
Current loyalty balance
Lifetime Spend
RM 1,184
Across 26 visits
Total Visits
26
Since 2025-02-13
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
947 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 8
Outlet purchase
2026-04-27 · Member activity · RM 31.50
App session
2026-04-15 · OPLUMO Outlet 8
Points credited
2026-04-03 · Member activity · RM 35.70
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 8
Outlet purchase
2026-03-10 · Member activity · RM 39.90
Points credited
2026-02-26 · OPLUMO Outlet 8
Outlet purchase
2026-02-14 · Member activity · RM 44.10