Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10772
VM0010772Membermember10772@example.test · +601110010772 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
776
Current loyalty balance
Lifetime Spend
RM 971
Across 9 visits
Total Visits
9
Since 2026-04-06
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
776 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 12
Outlet purchase
2026-08-16 · Member activity · RM 68.25
App session
2026-08-04 · OPLUMO Outlet 12
Points credited
2026-07-23 · Member activity · RM 77.35
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 12
Outlet purchase
2026-06-29 · Member activity · RM 86.45
Points credited
2026-06-17 · OPLUMO Outlet 12
Outlet purchase
2026-06-05 · Member activity · RM 95.55