Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10764
VM0010764Silvermember10764@example.test · +601110010764 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,484
Current loyalty balance
Lifetime Spend
RM 1,856
Across 13 visits
Total Visits
13
Since 2026-01-20
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
46d
2026-08-24
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,484 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-24 · OPLUMO Outlet 4
Outlet purchase
2026-08-12 · Member activity · RM 88.50
App session
2026-07-31 · OPLUMO Outlet 4
Points credited
2026-07-19 · Member activity · RM 100.30
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 4
Outlet purchase
2026-06-25 · Member activity · RM 112.10
Points credited
2026-06-13 · OPLUMO Outlet 4
Outlet purchase
2026-06-01 · Member activity · RM 123.90