Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10761
VM0010761Silvermember10761@example.test · +601110010761 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
1,288
Current loyalty balance
Lifetime Spend
RM 1,611
Across 31 visits
Total Visits
31
Since 2024-11-12
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,288 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 1
Outlet purchase
2026-04-24 · Member activity · RM 40.50
App session
2026-04-12 · OPLUMO Outlet 1
Points credited
2026-03-31 · Member activity · RM 45.90
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 1
Outlet purchase
2026-03-07 · Member activity · RM 51.30
Points credited
2026-02-23 · OPLUMO Outlet 1
Outlet purchase
2026-02-11 · Member activity · RM 56.70