Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01076
VM0001076Goldmember1076@example.test · +601110001076 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,005
Current loyalty balance
Lifetime Spend
RM 5,007
Across 28 visits
Total Visits
28
Since 2025-02-20
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
110d
2026-06-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,005 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 6
Outlet purchase
2026-06-09 · Member activity · RM 127.50
App session
2026-05-28 · OPLUMO Outlet 6
Points credited
2026-05-16 · Member activity · RM 144.50
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 6
Outlet purchase
2026-04-22 · Member activity · RM 161.50
Points credited
2026-04-10 · OPLUMO Outlet 6
Outlet purchase
2026-03-29 · Member activity · RM 178.50