Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10746
VM0010746Silvermember10746@example.test · +601110010746 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,703
Current loyalty balance
Lifetime Spend
RM 2,129
Across 12 visits
Total Visits
12
Since 2026-02-20
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,703 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 3
Outlet purchase
2026-08-25 · Member activity · RM 120.75
App session
2026-08-13 · OPLUMO Outlet 3
Points credited
2026-08-01 · Member activity · RM 136.85
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 3
Outlet purchase
2026-07-08 · Member activity · RM 152.95
Points credited
2026-06-26 · OPLUMO Outlet 3
Outlet purchase
2026-06-14 · Member activity · RM 169.05