Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10741
VM0010741Membermember10741@example.test · +601110010741 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
693
Current loyalty balance
Lifetime Spend
RM 866
Across 18 visits
Total Visits
18
Since 2025-07-25
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
693 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 15
Outlet purchase
2026-05-15 · Member activity · RM 29.25
App session
2026-05-03 · OPLUMO Outlet 15
Points credited
2026-04-21 · Member activity · RM 33.15
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 15
Outlet purchase
2026-03-28 · Member activity · RM 37.05
Points credited
2026-03-16 · OPLUMO Outlet 15
Outlet purchase
2026-03-04 · Member activity · RM 40.95