Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10729
VM0010729Silvermember10729@example.test · +601110010729 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
977
Current loyalty balance
Lifetime Spend
RM 1,222
Across 22 visits
Total Visits
22
Since 2025-04-03
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
977 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 3
Outlet purchase
2026-04-04 · Member activity · RM 39.75
App session
2026-03-23 · OPLUMO Outlet 3
Points credited
2026-03-11 · Member activity · RM 45.05
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 3
Outlet purchase
2026-02-15 · Member activity · RM 50.35
Points credited
2026-02-03 · OPLUMO Outlet 3
Outlet purchase
2026-01-22 · Member activity · RM 55.65