Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10728
VM0010728Membermember10728@example.test · +601110010728 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
84
Current loyalty balance
Lifetime Spend
RM 106
Across 3 visits
Total Visits
3
Since 2026-05-05
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
121d
2026-06-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
84 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 2
Outlet purchase
2026-05-29 · Member activity · RM 33.75
App session
2026-05-17 · OPLUMO Outlet 2
Points credited
2026-05-05 · Member activity · RM 38.25
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 2
Outlet purchase
2026-04-11 · Member activity · RM 42.75
Points credited
2026-03-30 · OPLUMO Outlet 2
Outlet purchase
2026-03-18 · Member activity · RM 47.25