Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10726
VM0010726Goldmember10726@example.test · +601110010726 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
3,088
Current loyalty balance
Lifetime Spend
RM 3,861
Across 44 visits
Total Visits
44
Since 2024-08-18
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,088 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 17
Outlet purchase
2026-09-19 · Member activity · RM 83.25
App session
2026-09-07 · OPLUMO Outlet 17
Points credited
2026-08-26 · Member activity · RM 94.35
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 17
Outlet purchase
2026-08-02 · Member activity · RM 105.45
Points credited
2026-07-21 · OPLUMO Outlet 17
Outlet purchase
2026-07-09 · Member activity · RM 116.55