Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01072
VM0001072Silvermember1072@example.test · +601110001072 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,428
Current loyalty balance
Lifetime Spend
RM 1,786
Across 29 visits
Total Visits
29
Since 2025-05-08
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,428 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 2
Outlet purchase
2026-09-12 · Member activity · RM 41.25
App session
2026-08-31 · OPLUMO Outlet 2
Points credited
2026-08-19 · Member activity · RM 46.75
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 2
Outlet purchase
2026-07-26 · Member activity · RM 52.25
Points credited
2026-07-14 · OPLUMO Outlet 2
Outlet purchase
2026-07-02 · Member activity · RM 57.75