Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10713
VM0010713Membermember10713@example.test · +601110010713 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
479
Current loyalty balance
Lifetime Spend
RM 599
Across 10 visits
Total Visits
10
Since 2026-03-14
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
47d
2026-08-23
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
479 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-23 · OPLUMO Outlet 4
Outlet purchase
2026-08-11 · Member activity · RM 42.75
App session
2026-07-30 · OPLUMO Outlet 4
Points credited
2026-07-18 · Member activity · RM 48.45
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 4
Outlet purchase
2026-06-24 · Member activity · RM 54.15
Points credited
2026-06-12 · OPLUMO Outlet 4
Outlet purchase
2026-05-31 · Member activity · RM 59.85