Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10710
VM0010710Membermember10710@example.test · +601110010710 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
151
Current loyalty balance
Lifetime Spend
RM 189
Across 5 visits
Total Visits
5
Since 2026-03-07
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
151 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 1
Outlet purchase
2026-05-06 · Member activity · RM 27.00
App session
2026-04-24 · OPLUMO Outlet 1
Points credited
2026-04-12 · Member activity · RM 30.60
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 1
Outlet purchase
2026-03-19 · Member activity · RM 34.20
Points credited
2026-03-07 · OPLUMO Outlet 1
Outlet purchase
2026-02-23 · Member activity · RM 37.80