Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10707
VM0010707Silvermember10707@example.test · +601110010707 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
1,255
Current loyalty balance
Lifetime Spend
RM 1,570
Across 13 visits
Total Visits
13
Since 2026-02-03
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,255 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 15
Outlet purchase
2026-08-26 · Member activity · RM 91.50
App session
2026-08-14 · OPLUMO Outlet 15
Points credited
2026-08-02 · Member activity · RM 103.70
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 15
Outlet purchase
2026-07-09 · Member activity · RM 115.90
Points credited
2026-06-27 · OPLUMO Outlet 15
Outlet purchase
2026-06-15 · Member activity · RM 128.10