Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10704
VM0010704Membermember10704@example.test · +601110010704 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted Out
Points Balance
708
Current loyalty balance
Lifetime Spend
RM 886
Across 9 visits
Total Visits
9
Since 2026-02-08
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
708 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 12
Outlet purchase
2026-06-20 · Member activity · RM 60.00
App session
2026-06-08 · OPLUMO Outlet 12
Points credited
2026-05-27 · Member activity · RM 68.00
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 12
Outlet purchase
2026-05-03 · Member activity · RM 76.00
Points credited
2026-04-21 · OPLUMO Outlet 12
Outlet purchase
2026-04-09 · Member activity · RM 84.00