Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10697
VM0010697Membermember10697@example.test · +601110010697 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted Out
Points Balance
360
Current loyalty balance
Lifetime Spend
RM 451
Across 4 visits
Total Visits
4
Since 2026-03-05
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
360 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 5
Outlet purchase
2026-04-16 · Member activity · RM 86.25
App session
2026-04-04 · OPLUMO Outlet 5
Points credited
2026-03-23 · Member activity · RM 97.75
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 5
Outlet purchase
2026-02-27 · Member activity · RM 109.25
Points credited
2026-02-15 · OPLUMO Outlet 5
Outlet purchase
2026-02-03 · Member activity · RM 120.75