Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10695
VM0010695Goldmember10695@example.test · +601110010695 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
3,648
Current loyalty balance
Lifetime Spend
RM 4,561
Across 40 visits
Total Visits
40
Since 2024-10-28
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,648 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 3
Outlet purchase
2026-09-18 · Member activity · RM 75.00
App session
2026-09-06 · OPLUMO Outlet 3
Points credited
2026-08-25 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 3
Outlet purchase
2026-08-01 · Member activity · RM 95.00
Points credited
2026-07-20 · OPLUMO Outlet 3
Outlet purchase
2026-07-08 · Member activity · RM 105.00