Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10693
VM0010693Membermember10693@example.test · +601110010693 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
539
Current loyalty balance
Lifetime Spend
RM 674
Across 13 visits
Total Visits
13
Since 2025-09-16
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
539 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 1
Outlet purchase
2026-04-08 · Member activity · RM 42.00
App session
2026-03-27 · OPLUMO Outlet 1
Points credited
2026-03-15 · Member activity · RM 47.60
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 1
Outlet purchase
2026-02-19 · Member activity · RM 53.20
Points credited
2026-02-07 · OPLUMO Outlet 1
Outlet purchase
2026-01-26 · Member activity · RM 58.80