Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10690
VM0010690Goldmember10690@example.test · +601110010690 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,220
Current loyalty balance
Lifetime Spend
RM 4,026
Across 28 visits
Total Visits
28
Since 2025-01-05
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,220 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 15
Outlet purchase
2026-04-24 · Member activity · RM 102.75
App session
2026-04-12 · OPLUMO Outlet 15
Points credited
2026-03-31 · Member activity · RM 116.45
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 15
Outlet purchase
2026-03-07 · Member activity · RM 130.15
Points credited
2026-02-23 · OPLUMO Outlet 15
Outlet purchase
2026-02-11 · Member activity · RM 143.85