Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01069
VM0001069Silvermember1069@example.test · +601110001069 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,096
Current loyalty balance
Lifetime Spend
RM 2,621
Across 18 visits
Total Visits
18
Since 2025-10-27
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,096 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 16
Outlet purchase
2026-08-17 · Member activity · RM 111.75
App session
2026-08-05 · OPLUMO Outlet 16
Points credited
2026-07-24 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 16
Outlet purchase
2026-06-30 · Member activity · RM 141.55
Points credited
2026-06-18 · OPLUMO Outlet 16
Outlet purchase
2026-06-06 · Member activity · RM 156.45