Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10686
VM0010686Membermember10686@example.test · +601110010686 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
120
Current loyalty balance
Lifetime Spend
RM 150
Across 4 visits
Total Visits
4
Since 2026-05-26
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
82d
2026-07-19
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
120 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 11
Outlet purchase
2026-07-07 · Member activity · RM 27.00
App session
2026-06-25 · OPLUMO Outlet 11
Points credited
2026-06-13 · Member activity · RM 30.60
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 11
Outlet purchase
2026-05-20 · Member activity · RM 34.20
Points credited
2026-05-08 · OPLUMO Outlet 11
Outlet purchase
2026-04-26 · Member activity · RM 37.80