Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10680
VM0010680Platinummember10680@example.test · +601110010680 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
4,869
Current loyalty balance
Lifetime Spend
RM 6,087
Across 45 visits
Total Visits
45
Since 2024-07-02
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,869 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 5
Outlet purchase
2026-08-21 · Member activity · RM 133.50
App session
2026-08-09 · OPLUMO Outlet 5
Points credited
2026-07-28 · Member activity · RM 151.30
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 169.10
Points credited
2026-06-22 · OPLUMO Outlet 5
Outlet purchase
2026-06-10 · Member activity · RM 186.90