Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10677
VM0010677Membermember10677@example.test · +601110010677 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
295
Current loyalty balance
Lifetime Spend
RM 370
Across 14 visits
Total Visits
14
Since 2026-01-31
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
295 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 2
Outlet purchase
2026-09-10 · Member activity · RM 25.50
App session
2026-08-29 · OPLUMO Outlet 2
Points credited
2026-08-17 · Member activity · RM 28.90
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 2
Outlet purchase
2026-07-24 · Member activity · RM 32.30
Points credited
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 35.70