Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10675
VM0010675Membermember10675@example.test · +601110010675 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
44
Current loyalty balance
Lifetime Spend
RM 55
Across 2 visits
Total Visits
2
Since 2026-06-08
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
44 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 17
Outlet purchase
2026-06-14 · Member activity · RM 26.25
App session
2026-06-02 · OPLUMO Outlet 17
Points credited
2026-05-21 · Member activity · RM 29.75
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 17
Outlet purchase
2026-04-27 · Member activity · RM 33.25
Points credited
2026-04-15 · OPLUMO Outlet 17
Outlet purchase
2026-04-03 · Member activity · RM 36.75