Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10666
VM0010666Membermember10666@example.test · +601110010666 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted Out
Points Balance
654
Current loyalty balance
Lifetime Spend
RM 818
Across 15 visits
Total Visits
15
Since 2026-01-21
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
654 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 8
Outlet purchase
2026-09-18 · Member activity · RM 52.50
App session
2026-09-06 · OPLUMO Outlet 8
Points credited
2026-08-25 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 8
Outlet purchase
2026-08-01 · Member activity · RM 66.50
Points credited
2026-07-20 · OPLUMO Outlet 8
Outlet purchase
2026-07-08 · Member activity · RM 73.50