Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01066
VM0001066Platinummember1066@example.test · +601110001066 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,250
Current loyalty balance
Lifetime Spend
RM 6,563
Across 44 visits
Total Visits
44
Since 2024-03-04
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,250 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 13
Outlet purchase
2026-04-05 · Member activity · RM 108.75
App session
2026-03-24 · OPLUMO Outlet 13
Points credited
2026-03-12 · Member activity · RM 123.25
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 13
Outlet purchase
2026-02-16 · Member activity · RM 137.75
Points credited
2026-02-04 · OPLUMO Outlet 13
Outlet purchase
2026-01-23 · Member activity · RM 152.25