Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01065
VM0001065Membermember1065@example.test · +601110001065 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted Out
Points Balance
344
Current loyalty balance
Lifetime Spend
RM 431
Across 3 visits
Total Visits
3
Since 2026-05-18
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
344 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 12
Outlet purchase
2026-06-11 · Member activity · RM 88.50
App session
2026-05-30 · OPLUMO Outlet 12
Points credited
2026-05-18 · Member activity · RM 100.30
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 12
Outlet purchase
2026-04-24 · Member activity · RM 112.10
Points credited
2026-04-12 · OPLUMO Outlet 12
Outlet purchase
2026-03-31 · Member activity · RM 123.90