Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10628
VM0010628Goldmember10628@example.test · +601110010628 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,640
Current loyalty balance
Lifetime Spend
RM 3,301
Across 34 visits
Total Visits
34
Since 2025-02-10
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,640 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 4
Outlet purchase
2026-09-15 · Member activity · RM 74.25
App session
2026-09-03 · OPLUMO Outlet 4
Points credited
2026-08-22 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 4
Outlet purchase
2026-07-29 · Member activity · RM 94.05
Points credited
2026-07-17 · OPLUMO Outlet 4
Outlet purchase
2026-07-05 · Member activity · RM 103.95